We ship from Avoca Beach on the beautiful NSW Central Coast, Australia. We ship anywhere in the world.
Shipping will be calculated at checkout. Shipping is free in Australia for orders over $120. If your address does not have a secure mail box YOU will be responsible for missing parcels. Please if you are concerned, use Australia post's FREE parcel collection facilities - available to set-up online. Check out the service by clicking HERE. Orders that have been tracked to have been delivered will not be refunded.
All orders are dispatched within 1-5 working days - you will receive an email once your items have been dispatched from The Dapper Yapper HQ.
Domestic orders with Australia Post arrive within 2-6 working days (non-priority mail) after dispatch.
International orders are shipped as letters or small parcels and take 3-12 working days to arrive after dispatch. Shipping prices will be added upon checkout and reflect Australia Post's current charges for your country. Some international addresses can take up to 4 weeks if you live outside of a metropolitan area. You can opt for tracking on our heavier items to be able to get updates on the whereabouts of your order.
- Any customs import duty charges are the customers sole responsibility. Check online if you are concerned.
Every so often the mailman can be a little slow - please let us know if you are left waiting too long for your order and we can look into it for you!
Subject to our obligations under the Australian Consumer Law or similar legislation, for any return you will be responsible for shipping and handling charges to return any unwanted items. If the package does not reach us safely we will not be able to complete the refund, we recommend sending via a traceable method for peace of mind and to retain proof of postage until you have received confirmation that your return has been processed.
If your order is an incorrect size or is not what you were expecting we will always endeavour to fix it for you ASAP. We will happily exchange or refund your order upon receiving it back at TDY HQ within 14 days of receiving your order - let us know via email (firstname.lastname@example.org) if you are exchanging or returning items and I will guide you through the process and help you find a better size or design. All we ask is that you return items in the same condition that we sent them to you - clean and unworn. The return & subsequent shipping charges will be at your own expense.
**Sale items cannot be exchanged or refunded **
We are not offering any of our products for wholesale at the moment - this may change in early to mid 2017.
ABN of The Dapper Yapper: 492 634 525 40